Privacy policy

Privacy Policy

This Privacy Policy describes how Nation Fireplace (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device
  • Pages or products you view
  • Referral sources (such as search engines)
  • Interaction data with our website

We refer to this as Device Information.

We collect this data using technologies such as:

  • Cookies (small data files stored on your device)
  • Log files (which track actions on the site including IP address, browser type, and timestamps)

When you make or attempt to make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Payment information (processed securely through third-party providers)
  • Email address
  • Phone number

We refer to this as Order Information.

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide shipping, billing, and order confirmations
  • Communicate with you regarding your order or inquiries
  • Screen transactions for fraud or risk
  • Improve our website, services, and customer experience
  • Provide marketing communications (only if you opt in)

Sharing Your Personal Information

We share your information with trusted third-party service providers to operate our business, including:

  • Shopify (e-commerce platform)
  • Payment processors (to securely process transactions)
  • Shipping carriers (to deliver your order)
  • Analytics providers such as Google Analytics
  • Advertising platforms such as Google Ads or Meta Ads

We only share the information necessary for these services to function.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We take reasonable measures to protect your personal information using industry-standard security practices, including encrypted connections (SSL) and secure payment processing through trusted providers.

Your Privacy Rights

California Residents (CCPA)

If you are a California resident, you have the right to:

  • Request access to the personal data we collect
  • Request correction or deletion of your data
  • Request that we do not sell your personal information

We do not sell personal information.

To exercise your rights, contact us at: sales@nationfireplace.com

European Residents (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access, correct, or delete your personal data
  • Object to processing or request restriction

Your information may be transferred outside of Europe, including to the United States.

Data Retention

We retain your order information for our records unless and until you request deletion, or as required by law.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: sales@nationfireplace.com
Address:
3455 Keith Bridge Road
Cumming, GA, United States