Privacy Policy
At Nation Fireplace, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, showroom, or make a purchase.
By using our website or services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of personal information:
• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely – we do not store credit card details)
• IP address and browser/device information
• Order history and customer service communications
How We Use Your Information
Your information is used to:
• Process and fulfill your orders
• Communicate order confirmations, shipping updates, and support responses
• Improve our website and customer experience
• Detect, prevent, and protect against fraud or unauthorized activity
• Comply with legal and regulatory obligations
We do not sell or rent your personal information.
How We Protect Your Information
We implement industry-standard security measures including:
• Secure SSL encryption
• Firewalls and secure servers
• Controlled access to sensitive information
Despite our efforts, no system is completely secure, and we cannot guarantee absolute protection.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Enhance your browsing experience
• Remember your preferences
• Analyze website traffic and performance
You can disable cookies in your browser settings at any time.
Third-Party Services
We may share limited information with trusted third-party services, including:
• Payment processors
• Shipping carriers
• Analytics tools
These third parties are only permitted to use your information to perform services on our behalf.
Children’s Privacy
Nation Fireplace does not knowingly collect personal information from children under the age of 13. If such information is discovered, it will be deleted immediately.
Your Rights
You have the right to:
• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your data (where legally permitted)
To make a request, contact us at:
California Privacy Rights (CCPA)
California residents have the right to:
• Request disclosure of personal data collected
• Request deletion of their information
• Opt out of the sale of personal data (we do not sell personal data)
Requests can be made by contacting us at sales@nationfireplace.com
Changes to This Policy
Nation Fireplace reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.